As this Washington Post article demonstrates, seniors receiving care in their homes are particularly vulnerable to theft and financial abuse. Though a basic background and reference check is all that is required for home health agency employment, those measures alone are simply not enough.
Home health providers need to invest more heavily in their qualitative interview processes to help weed out candidates with the potential to exploit patients. CCG uses multiple interviews with numerous team-members for every single hire. The goal is to hire the most gifted, well-aligned and honest home health workers possible. No employer can get every hire right, but we believe more can and should be done to protect our patients.