We've linked below an interesting essay by Livia Gershon in Aeon about the interconnectivity between technological advances and the type of "emotional labour" that CCG Care Team members provide each day.
"Technology-driven efficiency has achieved wonderful things. It has brought people in developed countries an astonishingly rich standard of living, and freed most of us from the work of growing the food we eat or making the products we use. But applying the metric of efficiency to the expanding field of emotional labour misses a key promise offered by technological progress – that, with routine physical and cognitive work out of the way, the jobs of the future could be opportunities for people to genuinely care for each other."
Today we received a brief note from a family who has just lost their loved one. It read "Thank you for your help while (name omitted) needed it. Your staff is awesome."
This video underscores the power we all have, in our own way, to care for one another.